Website Redesign Service Areas
We build custom websites around the people behind owner-led businesses and growing local companies. Based in Charlotte, our primary focus is the greater Charlotte area and Lake Norman. We also support businesses in Raleigh, Durham, and Fort Mill, South Carolina. Consultations outside Charlotte take place through Microsoft Teams.

Charlotte Metro & Fort Mill
We support businesses in Charlotte, North Carolina, including Steele Creek and Ballantyne, and nearby Fort Mill, South Carolina. A consultation starts with what has changed in your business: the services you offer, the customers you want to reach, and the questions your website needs to answer.
For a service business, that may mean clearer service pages, current project photos, and easier contact options. For an established company, it may mean replacing a website that no longer reflects its work. We confirm the meeting format and availability when scheduling. Our website design and redesign guide explains how we establish the scope.
Lake Norman Businesses
We work with owners around Lake Norman, North Carolina, including Huntersville, Cornelius, Davidson, and Mooresville. Whether customers visit your premises or you travel to them, your website should explain what you offer and where you actually provide it.
We review how those service details connect with your photos, inquiry form, and existing marketing. Teams consultations and a private working demo let you review progress without traveling to Charlotte. Our website content services help organize the wording and materials; our SEO and AEO guide explains how we approach clear service information and customer questions.
Raleigh & Durham
Raleigh and Durham, North Carolina, are separate Triangle markets from our Charlotte base. We support businesses there remotely through Microsoft Teams, shared project materials, and private website previews.
We build the project scope around your market, business priorities, and the information customers need before making an inquiry. You can explain how customers find you, which services matter most, and what a useful inquiry looks like. If paid campaigns are part of the project, our Google Ads and digital marketing guide explains the connection between the ad, landing page, and contact options.
A Clear Process, Wherever You Work
Preston is your direct project contact. We agree on the pages, features, responsibilities, and price before development starts.
Define the Priorities
We review your current website or planned address, business goals, and available materials. Our 40-question questionnaire organizes service details, customer questions, photos, and business information.
Review the Working Demo
You review the website through a private link as it develops. Unlimited revisions, calls, and discovery meetings during development refine the agreed website scope. We confirm the schedule around scope, materials, and approvals.
Plan Launch & Support
We check mobile layouts, links, and contact options before coordinating launch. Preston checks in weekly for six weeks after launch. Hosting, ongoing updates, and marketing are separate. Our hosting and website care plans explain the support available after launch.
See website package scope and pricing for a starting point. Custom functions and third-party requirements are reviewed before we quote them.
Service Area Questions
Which areas do you serve?
We serve the Charlotte metropolitan area, including Steele Creek, Ballantyne, and Fort Mill, plus Lake Norman, Raleigh, and Durham. Share your location and requirements so we can confirm a suitable project scope.
How do consultations work outside Charlotte?
We use Microsoft Teams for consultations outside Charlotte. We review your goals together, then share materials and a private working demo. We confirm the meeting format when arranging the appointment.
Can you build a new website as well as redesign one?
Yes. We build new websites and redesign existing ones. We review your business priorities and any current pages, useful content, and website access before recommending the work.
What information is needed for a quote?
Start with your business name and contact details. Your current or planned website, main services, goals, and required features help us prepare a quote. We confirm the scope and price before starting.
